Terms and Conditions

Terms and Conditions – Privacy Policy

To Order: Orders can be placed over the Internet, by phone, FAX, or U.S. Mail. We do ask that a valid daytime phone number be provided so we have a way of contacting you should we have any questions regarding your order.

Pricing: All prices are United States Currency and are effective immediately. All prices are FOB Ferguson, Missouri or unless otherwise indicated.  Current prices apply at time of shipment unless otherwise quoted.  Prices are subject to change without notice.

Payment & Terms: Payment is accepted via MasterCard, Visa, Discover, and American Express for all private organizations and individuals. Our terms are Net 30 Days from date of invoice for customers of Watson Coatings, Inc. with established credit who order by phone, FAX or U.S. Mail.  Watson Coatings, Inc. reserves the right to require a valid, authorized purchase order before processing an order. A finance charge of 1½% per month will be imposed on all invoices 15 days past the original due date.

Sales Tax: We are required to collect Missouri sales tax of 6.925% from all customers shipping to or picking up in the state of Missouri.  A valid, signed tax exempt certificate or out of state affidavit is required from all exempt customers.  We ask that you fax a copy to us at 1-314-521-6582 or email to customerservice@watsoncoatings.com .

Freight: If you have any questions regarding your calculated charges please call us at 1-800-844-4212.  We ship freight prepaid and add the shipping charges to your order. All prices are F.O.B. Ferguson, Missouri unless otherwise indicated. We ship via FedEx, UPS and motor freight carrier.  For items or orders requiring complex freight calculations a representative will contact you for approval of the charges before shipping your order.  Customer pick up is also available from our warehouse. Freight charges published on the site do not apply to rush or air shipments, orders shipping to an international location, Alaska or Hawaii, those charges are calculated offline and we will contact you for approval of your freight charges before shipping your order.

Damage/Shortage Claims: Before signing the carrier’s delivery receipt, all packages must be inspected for damage or shortage immediately upon arriving. If damage or shortages are found, circumstances must be noted on the bill of lading before allowing the carrier to leave your location. This is necessary so that proper damage claims can be made against the carrier. Hidden damage must be reported directly to the carrier within 5 working days of delivery date. Failure to do so will forfeit any and all claims for damage with Watson Coatings, Inc. the manufacturer.

Returns: Watson Coatings, Inc. is committed to providing excellent customer satisfaction. It is necessary to have a consistent return policy for any product that you are not completely satisfied with or that is defective.  We accept returns up to 14 days from the date of purchase. Unless defective, returns must be unused and in their original, unopened packages or containers. Customer is responsible for any and all shipping charges including any taxes or duties associated with the return of an item. We do not refund the shipping charge to you in the event of a return. You will be refunded only the amount of the item returned less a 25% processing fee. Given these restrictions, we require a return authorization (RA) number for all returns. Any return received in our warehouse without an RA number will not be accepted. Please call Watson Coatings, Inc. customer service to obtain authorization. Your RA number must be clearly marked on all packages.  Returns must be in good condition and packaged securely. All products must be returned with any accompanying components or any other items included in the original shipment.  If a shipment is not insured and becomes lost or damaged the customer will be responsible for full payment of the item(s) being returned.  If the parcel is returned to us by the carrier, you will be responsible for any return charges incurred by us. Please contact customer service at 1-800-844-4212 or email customerservice@watsoncoatings.com for more information on returning an item.

Warranty Disclaimer: This site and the materials and products on this site are provided “as is” and without warranties of any kind, whether express or implied. To the fullest extent permissible pursuant to applicable law, Watson Coatings, Inc. disclaims all warranties, express or implied, including, but not limited to, implied warranties of merchantability and fitness for a particular purpose and non-infringement. Watson Coatings, Inc. does not make any warrantees or representations regarding the use of the materials in this site in terms of their correctness, accuracy, adequacy, usefulness, timeliness, reliability or otherwise. Some states do not permit limitations or exclusions on warranties, so the above limitations may not apply to you.

Limitation of Liability: Watson Coatings, Inc. shall not be liable for any special or consequential damages that result from the use of, or the inability to use, the materials on this site or the performance of the products, even if Watson Coatings, Inc. has been advised of the possibility of such damages. Applicable law may not allow the limitation of exclusion of liability or incidental or consequential damages, so the above limitation or exclusion may not apply to you

Errors, Omissions, & Pricing Discrepancies:  We always endeavor to provide accurate descriptions and prices for the items listed on our website. Unfortunately from time to time we find errors due to product changes, specifications changes, packaging, or pricing.  We reserve the right to change pricing and correct errors in pricing and specifications without notice. Please don’t hesitate to contact us with any questions you may have, or to report any discrepancies call 1-800-844-4212 or email customerservice@watsoncoatings.com

Privacy: We respect your privacy. Watson Coatings, Inc. Privacy Policy is incorporated into and forms a part of these Terms and Conditions and is part of our agreement with you. Watson Coatings, Inc. automatically collects information about your transactions with us and receives and records information from your computer and browser that you enter, including, cookie information and the page you request.  This information is not sold or distributed to third parties, but is used internally by Watson Coatings, Inc. to customize the content you see, fulfill your requests for products and services, improve our services, contact you, or offer additional services.


Our Websites may allow you to register, create a profile or account and may also enable you to submit, provide, transmit exchange, communicate and display Content (a “Posting”). By Posting, you specifically agree your Posting will not violate any law or regulation, these Terms and Conditions or the right of others.  By Posting you represent and warrant that: (a) the Posting is original to you or fully cleared for use as contemplated herein; (b) the Posting does not and will not, in any way, violate any of the terms of this agreement; (c) the Posting does not contain any libelous, tortuous, or otherwise unlawful information, infringe or violate any copyright or other right, or contain any matter the publication or sale of which will violate any federal or state statute or regulation; and (d) the Posting is not obscene, vulgar, hurtful or in any manner unlawful.  If you believe that any Content on our Websites violates any of these Terms and Conditions, please contact us at customerservice@watsoncoatings.com .  We will not respond to your message and we reserve the right to take or refrain from taking any or all steps available to us once we receive any such information.  Your Posting and any Posting made by someone else under your account, user identification, log-in, password or email is your responsibility and unless and until you notify us that you know or suspect the security of your account, user identification, log-in, password or email may have been compromised you will defend and indemnify Watson Coatings, Inc. for any such Postings as set forth in the Indemnification section below.

Please notify us immediately at customerservice@watsoncoatings.com if you suspect someone is using your registration, user identification, log-in, password or email address.

You agree to indemnify, defend, and hold harmless Watson Coatings, Inc., its officers, directors, employees, agents, licensors and suppliers (collectively the “Service Providers”) from and against all losses, expenses, damages and costs, including reasonable attorneys’ fees, resulting from any violation of these terms and conditions or any activity related to your account (including negligent or wrongful conduct) by you or any other person accessing the site using your Internet account.

Links to Other Websites: If you see or use any links or conduits on our Websites which allow you to browse, redirect or visit any other websites, web pages or other internet or web-based locations, it does not mean that Watson Coatings, Inc. is associated with or has endorsed, reviewed or even knows anything about that site or page and we have no obligation, responsibility or liability to you or anyone else if you go to another web site, page or address outside our Websites, even if a link on our site allowed you to do so. When you leave our Websites, you should confirm the terms and conditions, privacy and other policies that apply to you since Watson Coatings, Inc. neither controls, nor has any responsibility for any third party sites, their practices or anything associated with their operations.

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